FREE SHIPPING ON ORDERS $150+ (continental U.S. ONLY) | NEW Voyageur By MERSEA

Shipping Information


Free Shipping

All continental U.S. orders over $150 after any discount is applied will receive free shipping. Orders below $150 will incur a flat-rate $8 shipping charge for standard shipping. Two-day shipping is also available at the quoted UPS price.

Order Processing

While we typically offer same or next business day processing on all orders (not including weekends or holidays), it may take 1-2 additional business days to pack and ship your order during peak periods. If you need an item by a certain date, please order early to avoid disappointment.

Shipping Options

Your order is shipped directly from our warehouse in Kansas.

Country Standard Shipping Expedited Shipping
US

USPS
UPS Ground
Delivery within 2-5 business days

UPS 2-Day Air
Delivery within 2 business days

Australia / New Zealand

FedEx International Economy
DHL Express Worldwide
Delivery within 3-5 business days

FedEx International Economy
DHL Express Worldwide
Delivery within 3-5 business days

Canada

FedEx International Economy
DHL Express Worldwide
Delivery within 3-5 business days

FedEx International Economy
DHL Express Worldwide
Delivery within 3-5 business days

Shipping Time Estimates

Please be aware that all delivery times are estimates only and are not guaranteed.

Wrong Address (Return to Sender)

If your order is returned by the shipping company because they could not deliver to the address you provided, we will issue a refund when we receive the return. Any shipping charges (to and from) and applicable taxes & fees (that we have to pay to receive the return) will be deducted from your refund.

Refusing Delivery (Return to Sender)

If your order is returned by the shipping company because you refused delivery, we will issue a refund when we receive the return. Any shipping charges (to and from) and applicable taxes & fees (that we have to pay to receive the return) will be deducted from your refund.

Tracking Your Order

You will receive an order confirmation email when you place your order. That email has a link to your personal Order Status page which has updated tracking information. Here is an example of the information you'd see on the Order Status page:

tracking order


Customs & Import Charges

All packages shipped outside the United States and its territories will be "Delivered Duty Paid." Duties and taxes, if any, will be calculated at checkout and shown as part of your shipping and handling charge.

If you have any other questions regarding your order, please contact us.

 

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